Cookies and tracking

Cookie Policy

How Chaindoc uses cookies to secure signing sessions, remember workspace preferences, and improve the product experience.

Last updated: 28 November 2025

Contents

Everything in this policy

Each category of cookie Chaindoc sets, what it is for, and how to change your choice at any time. Open any section to read it in full.

Chaindoc relies on cookies and similar technologies to keep signing sessions secure, remember workspace preferences, and understand how customers adopt our blockchain-based signing tools. Every cookie we set is designed to support a compliant enterprise experience—we do not broker or sell behavioural data.

  • Maintain encrypted sign-in sessions for the Chaindoc Console, signer links, and API playground.
  • Enforce workspace security preferences such as mandatory MFA, device trust, and step-up verification.
  • Route traffic through our edge network so large signature envelopes stay responsive worldwide.

  • Remember selected language, signature style, and document preview settings for each workspace.
  • Surface recently used templates, playbooks, and blockchain audit exports.
  • Keep support chat, guided tours, and onboarding progress in sync across visits.

  • Highlight which notarisation, compliance, and API capabilities are most valuable to teams.
  • Measure reliability of webhook callbacks and document hashing to optimise throughput.
  • Provide anonymised adoption metrics that inform our roadmap without exposing document contents.

Chaindoc may enable trusted third parties (for example analytics or support tools) when a workspace activates optional services. These partners receive usage metadata only; signature hashes, documents, and identity attributes remain encrypted and are never shared.

Manage cookies in the Chaindoc Cookie Manager or your browser settings. Disabling essential cookies will block access to secure signing flows, while opting out of analytics has no impact on core product functionality. You can withdraw consent for optional cookies at any time.

Cookies persist for the duration stated in the Cookie Manager or until you clear them in your browser. Session cookies expire when you close the browser; preference and analytics cookies may persist longer unless removed.

We may update this Cookie Policy to reflect changes in our services or legal requirements. Material updates will be communicated via the site or product notices when required.

Questions about cookies or data protection can be sent to legal@chaindoc.io.

Company address

Harju maakond, Tallinn, Lasnamäe linnaosa, Katusepapi tn 6-502, 11412, Estonia.

Ready to sign something?

Create a workspace, send your first document and get a blockchain-anchored audit trail — no card needed.

Start now