Contact the Chaindoc team
Need help with e-signature setup, have a technical question, or want to discuss a partnership? Contact Chaindoc below. We typically reply within one business day.
Send us a message
Tell us what you need and we will point you in the right direction.
Common questions before you reach out
Quick answers to the most common queries. If you need more help, visit our support page.
Within 24 hours on business days. Most requests actually get a reply the same day, especially if you submit before 3 PM CET. If it's urgent, check our support page first. There are self-service guides and troubleshooting articles that can help right away without waiting for a reply from the team.
Use the form above. Your message goes straight to the support team, no extra steps needed on your end. You can also browse the support page if you'd rather look things up yourself. In practice, most technical questions about signing workflows, document verification, or account configuration get resolved in a single reply.
Yes. Mention it in the form or head to the partnership page. We work with companies that want to add e-signature and document verification features into their own products. If you have a specific use case in mind, describe it in your message so we can route it to the right person faster.
Fill out the form and say you'd like a walkthrough. We'll set up a call where you can see document signing, team management, and payment collection in action on your own documents if you want. Expect about 20-30 minutes with a product specialist who can answer technical questions on the spot. No commitment, no follow-up pressure. Just a hands-on look at how everything works for your specific use case.
We do. Describe your use case in the form and we'll connect you with an engineer who works on API integrations. Worth mentioning: the developer docs cover most common setups, so you might not even need a call. But if you're building something custom or hitting edge cases, a quick conversation usually saves hours of guesswork.
There are plans for solo users, small teams, and larger organizations. The pricing page has the full breakdown with feature comparisons for each tier so you can see exactly what's included. If none of the standard plans fit your workflow, reach out here and we'll put together something custom. No pressure, no strings attached.